Frequently Asked Questions

General - Frequently Asked Questions

1. Is ordering online safe?
Ghost Security's online ordering system uses industry standard SSL encryption. All of your personal information is encrypted throughout the entire purchasing process.

2. How long does it take to receive my licenses after I purchase?
Ghost Security uses an automatic registration system which means that as soon as your payment information is confirmed, you will receive your licenses within 5-30 minutes. PayPal customers will have to wait until a person processes the order (usually 12-24 hours).

3. How can I be notified of product/site updates?
Simply become a Ghost Security Member (which is FREE) and make sure you tick "Receive Newsletter" when you do so. Then all you need to do is confirm your account and the next time we send a newsletter or product updates, you will be notified.

4. Do you have free versions of your shareware software?
Yes! In fact every single thing released by us at Ghost Security has a free version. Whether it is our completely free software (freeware) or the slightly limited free versions of our shareware, we can offer you something for the best price available.


AppDefend - Frequently Asked Questions

1. What is Ghost Security Suite and why is RegDefend included with AppDefend?
Ghost Security Suite is a unified approach to software security. Most of our competitors require users to install multiple separate components, using up more and more disk space and requiring more memory, we decided something needed to be done about this. Ghost Security Suite is the product of this research, which removes 90% of the duplication allowing multiple components to be used without adding significant resource usage.

RegDefend is a component of Ghost Security Suite which can be disabled if you don't want to use it. RegDefend however adds significantly to the protection of the computer and it is advised that you keep it installed, it will turn into the free version if you cannot afford it, which still significantly enhances your protection. If you *want* to disable RegDefend, there is very little overhead in having it disabled in Ghost Security Suite thanks to its design.

2. Do I need a software firewall if I use AppDefend?
The quick answer is "it depends". If you are an advanced firewall user and like configuring all sorts of outgoing and incoming network rules, then you will probably need a fully featured software firewall. If you are just an average user the need for an additional firewall isn't so much an issue as long as you run some basic incoming protection, like with a hardware router/firewall or a simple and efficient software firewall like GhostWall.


RegDefend - Frequently Asked Questions

1. Do I really need registry protection?
If you like having a clean system then yes. 95% of malicious software tries to infect the registry as one of their first operations. Once they are in the registry it can be extremely hard to remove them. However even if you are currently infected, RegDefend can make cleaning of the registry a very simple process.

2. I'm already using another registry protection application, do I need RegDefend?
RegDefend is widely known as being the best registry protection available right now for Windows. The reason this is so is due to many factors, one of them being its interception technology and another its complete efficiency.

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Testimonials

Real customer opinions!

"As an owner of a software business in Los Angeles I certainly wish we had more people working for us that were capable of the quality that Ghost Security provides. Kudos to your team for your fine products and I hope to see even more from you guys soon."
Michael E. - California, USA


"GhostWall is an excellent light weight firewall, perfect for my needs - Thank you!"
Holly K. - Australia


"Thank you for tracking down the problem I was having on my machine (which turned out to be another companies product). Even though it wasn't your software causing the problem you helped me solve it and prevented many more hours of frustration."
Bruce J. - New York, USA